We are pleased to announce that we are launching our fifth benchmarking study. This study will examine claim handling experience for Long Term Disability handling for companies in the US.

The previous US study looked at how well each company preforms against a standard portfolio of claims. This study moves this forward by comparing how a company’s own block of claims would be handled by other companies. Our approach quantifies the dollar cost of the differences in claim handling practices and drills down to where these are most pronounced. In addition, where data permits, this study will look at differences in approval rates and social security offsets.

Once again this study will be sponsored by Munich Re. Munich Re is a leading reinsurer of disability business and was the sponsor of our previous Canadian disability study.

Results are expected early in 2016. They are confidential to the participants.